Fo99's Privacy Policy

This document transparently explains how your personal data is collected, used, and protected on the fo99 platform. Please read our privacy policy carefully.

Last updated: January 1, 2026

Your Data Protection We are committed

Fo99's privacy policy is not just words on paper — we protect your data at every step.

Encrypted Data Storage

All your personal data is stored on secured servers protected by 256-bit SSL encryption, out of reach of hackers and third parties.

Your Data Is Never Sold

Fo99 never sells your personal data to third-party advertisers. Your data is used solely for operating the platform.

KYC Verification

Documents collected for identity verification are used solely for security and compliance purposes and are not used for anything else.

Transparent Cookie Policy

Our privacy policy clearly explains which cookies we use and why. You can update your cookie settings at any time.

Right to Erasure

You may request deletion of your personal data at any time. fo99 will process the request within the specified timeframe.

Policy Change Notifications

Members will be notified in advance via email or in-app notification whenever significant changes are made to the Privacy Policy.

1. Introduction & Scope

Welcome to fo99's Privacy Policy. This document explains how fo99 (referred to as the "Platform") collects, stores, and uses your personal information. By using the fo99 website or app, you confirm that you have read and agreed to this privacy policy.

This privacy policy applies to all fo99 members, users, and anyone who accesses the platform. It is drawn up in accordance with Bangladesh's applicable digital security laws and data protection standards.

This privacy policy was written in Bengali. In the event of any discrepancy arising from translation, the Bengali version shall be considered the authoritative text.

Fo99's privacy policy is our Terms & Conditions Together, they form a complete legal framework. It is recommended that both documents be read in conjunction.

2. What Information We Collect

The following types of information may be collected when you register and use fo99:

Type of Data Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Registration & Support
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing
Technical Information IP address, browser, and device type Security & Fraud Prevention
Usage Data Gaming history, session duration, and preferred games Service Improvement & Personalisation
Verification Documents Copy of NID card, passport, or driving licence Identity Verification & Legal Compliance

fo99 never stores raw bank card numbers or CVV codes. All payment information is transmitted in encrypted form through third-party payment processors.

3. How Information Is Collected

Fo99 collects information in three main ways:

  • Directly from you: When filling out the registration form, uploading KYC documents, contacting us via live chat, or sending an email to support.
  • Automatically: When you browse the platform, your device and usage information is collected through cookies, log files, and analytics tools.
  • From third parties: Limited data may be received from payment processors or identity verification services.

Fo99's privacy policy ensures that only necessary information is collected — no excessive or irrelevant data is gathered.

4. How Your Information Is Used

Fo99 uses your information for the following purposes:

  • Account creation, management, and verification.
  • Processing deposits and withdrawals.
  • Verifying member identity and age (KYC).
  • Prevention of fraud, money laundering, and other illegal activities.
  • Providing member support and technical assistance.
  • To improve platform services and deliver a personalised experience.
  • Complying with legal obligations.
  • Sending notifications about promotional offers and bonuses (subject to your consent).

fo99 never sells or rents your personal data to other companies for advertising purposes. This is a core commitment of our privacy policy.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your settings. However, you will always need to remain opted in for transactional and security-related messages.

5. Data Sharing & Disclosure Policy

Fo99 may share your information with third parties in limited circumstances:

  • Payment processors: Information required to complete transactions via bKash, Nagad, or Rocket.
  • Identity verification services: Trusted third-party verification services for KYC completion.
  • Legal authorities: In compliance with applicable law for court orders or government investigations.
  • Security partners: For cybersecurity and fraud prevention purposes.

fo99 ensures that all third parties with whom data is shared are held to the same standards of privacy and data protection.

Under no circumstances does fo99 sell your data to advertisers, data brokers, or unrelated businesses. This is an absolute rule in our privacy policy.

7. Data Security Measures

A key part of fo99's privacy policy is the technical protection of your data. We regularly implement the following measures:

  • 256-bit TLS/SSL encryption on all data transmissions.
  • All data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and vulnerability assessments.
  • Two-Factor Authentication (2FA) support.
  • Automatic detection and blocking of suspicious login attempts.
  • Staff access to data is restricted to the minimum necessary.

fo99's servers and data centres operate in compliance with international security standards. In the event of a data breach, affected members will be notified within 72 hours.

8. Your Data Rights

Under fo99's privacy policy, every member has the following rights:

  • Right of access: You have the right to request details of what information fo99 holds about you.
  • Right to Rectification: You may request that incorrect or outdated information be updated.
  • Right to Erasure: You may request deletion of your data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
  • Right to Data Portability: You have the right to request a copy of your data in a standard portable format.
  • Right to object: You can opt out of receiving marketing messages.

To exercise any of the above rights, please contact the fo99 support team. Requests are typically processed within 30 business days.

9. Data Retention Period

Fo99 does not retain your data beyond what is necessary. The general rule is:

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years after closure.
  • Financial transaction records: up to 7 years, as required by law.
  • KYC documents: up to 5 years after account closure.
  • Cookie and log data: typically 90 days to 1 year.

Certain data may be retained beyond the standard period for legal requirements or dispute resolution. Members will be notified where possible.

10. Privacy of Minors

Fo99 is an adult gaming platform. No one under the age of 18 is permitted to use this platform, and fo99 does not knowingly collect any data from minors.

If a minor is found to have registered an account in error, fo99 will immediately close the account and delete all associated data.

If a parent or guardian believes their child has registered on fo99, please contact our support team immediately.

11. Changes to the Privacy Policy

Fo99 may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Members will be notified by email or in-app notification for any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you do not agree to the updated Privacy Policy, you may request to close your account. The previous policy will no longer have any legal effect.

12. Frequently Asked Questions (FAQ)

No. Under fo99's Privacy Policy, we never sell your data to advertisers or unrelated third parties. Only limited information is shared for payment processing and KYC purposes.

Yes, you can request the deletion of your data. However, records related to legal obligations and financial transactions may not be removable before the designated retention period. Contact our support team for more details.

fo99 does not store raw card numbers or bank PINs. All payment information is processed through encrypted channels via authorised payment processors such as bKash, Nagad, or Rocket.

You can turn off marketing notifications from your account settings. The "Unsubscribe" link at the bottom of any email also works. However, critical security and transaction-related messages cannot be disabled.

KYC documents are retained for up to 5 years after account closure. This is required to meet legal and regulatory obligations. After the specified period, all documents are securely deleted.

You can submit any privacy-related complaint directly to the fo99 support team. Email: [email protected]. We aim to respond within 7 business days.

Your Data Is Secure — Get Started Now

Your privacy is our top priority at fo99. Join a safe and trusted platform — enjoy cricket, football, or Live Casino today.

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